Public Offer Agreement

This public offer (hereinafter - "Offer") defines the terms of providing concierge services by an individual entrepreneur (hereinafter - "Contractor") to individuals and legal entities (hereinafter - "Client").

Acceptance of this Offer is the Client's actions aimed at receiving services, including but not limited to: submitting a request, paying for services, confirming an order in any way.

The Contractor has the right to unilaterally change the terms of this Offer. Changes take effect from the moment they are posted on the assistant.az website.

The Contractor undertakes to provide the Client with personal concierge services, including:

• Restaurant
• hotel
• event ticket reservations
• Organization of transfers and transport services
• Purchase and delivery of goods
• gifts
• flowers
• Organization of events
• surprises
• holidays
• Execution of errands and tasks at the Client's request
• Information and consulting services
• Organization of business meetings and events
• Help in solving household issues

The specific list of services is determined in the Client's request and confirmed by the Contractor.

The Client submits a request for services in one of the following ways:

• Phone: +994 50 442 44 42
• WhatsApp: +994 50 442 44 42
• Telegram: @assistantaz
• Email: contact@assistant.az
• Through the contact form on the website

The Contractor confirms receipt of the request within 30 minutes and clarifies details.

The parties agree on the cost of services, execution terms, and payment conditions.

The Contractor begins order execution after receiving prepayment.

The Contractor informs the Client about the progress of order execution.

The cost of services is determined individually depending on the complexity and volume of work.

The minimum order cost is 25 AZN.

Payment methods:

• Cash upon service receipt
• Bank transfer
• Through electronic payment systems
• Bank card

Prepayment is at least 50% of the order cost.

Final payment is made after service completion.

In case of order cancellation less than 2 hours before execution start, prepayment is not refunded.

The Contractor is responsible for the quality of provided services within its capabilities.

The Contractor is not responsible for:

• Actions of third parties (restaurants
• hotels
• transport companies)
• Changes in external service operations
• Force majeure circumstances
• Inaccuracies in information provided by the Client

The Contractor's total liability is limited to the order cost.

The parties undertake not to disclose confidential information received during contract execution.

The Contractor ensures protection of Client personal data in accordance with current legislation.

Order information is not transferred to third parties without Client consent.

All disputes are resolved through negotiations.

If agreement cannot be reached, disputes are considered in court at the Contractor's location.

Before going to court, compliance with the claim procedure is mandatory.

The agreement comes into force from the moment of Offer acceptance by the Client.

The agreement is valid until full performance of obligations by the parties.

All changes and additions are made in writing.

If individual provisions are declared invalid, the remaining provisions remain in force.